Terms of Service

1. Ownership

ApptConfirm and apptconfirm.com are the exclusive property of GENDEV LLC. All software, content, trademarks, logos, and intellectual property associated with the Service are owned by GENDEV LLC or its licensors and are protected by applicable laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without prior written consent from GENDEV LLC.

2. Use of the Service

The Service is provided for use by businesses and authorized representatives only. You agree to use the Service in compliance with all applicable laws and regulations.

You are responsible for:

  • Ensuring you have the right to contact your patients or clients
  • Obtaining any required consent for messaging
  • The accuracy of information you provide

GENDEV LLC does not control or verify patient data entered into the Service.

3. Messaging and Communications

By using the Service, you acknowledge that ApptConfirm sends messages on your behalf via SMS, email, and voicemail.

You are solely responsible for:

  • Message content
  • Compliance with opt-in and opt-out requirements
  • Honoring patient communication preferences

GENDEV LLC is not responsible for delivery failures, carrier delays, or third-party messaging service interruptions.

4. No Guarantee of Results

While ApptConfirm is designed to reduce no-shows and recover appointments, GENDEV LLC does not guarantee specific outcomes, revenue increases, or performance results.

Any metrics or estimates shown are informational only.

5. Service Availability

The Service is provided on an “as is” and “as available” basis. GENDEV LLC may modify, suspend, or discontinue the Service at any time without notice.

We do not guarantee uninterrupted or error-free operation.

6. Limitation of Liability

To the maximum extent permitted by law, GENDEV LLC shall not be liable for any indirect, incidental, consequential, or special damages, including lost revenue, lost profits, or business interruption.

GENDEV LLC’s total liability for any claim related to the Service shall not exceed the amount paid by you for the Service in the preceding 12 months.

7. Indemnification

You agree to indemnify and hold harmless GENDEV LLC from any claims, damages, losses, or expenses arising out of your use of the Service, including violations of applicable laws or patient communication regulations.

8. Termination

We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms.

Upon termination, your right to use the Service ends immediately.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which GENDEV LLC is registered, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.